Privacy Policy

1. Information We Collect

LotPulse collects the following types of information:

• Account Information: Name, email address, password hash
• Preferences: ZIP code, preferred states, budget ranges, strategy preferences
• Usage Data: Vehicles viewed, watchlist items, search queries, clicks
• Payment Information: Processed securely through Stripe; we do not store full card numbers
• Technical Data: IP address, browser type, device information for security and analytics

2. How We Use Your Information

We use your information to:

• Provide and improve our vehicle intelligence service
• Personalize your experience based on preferences
• Process payments and manage subscriptions
• Send important service notifications
• Analyze usage patterns to improve our algorithms
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Stripe for payment processing, Neon for database hosting, Cloudflare R2 for image storage
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

4. Data Security

We implement industry-standard security measures including encryption, secure authentication, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time. Certain data may be retained for legal, security, or business continuity purposes.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data
• Object to processing of your data

7. Cookies and Tracking

We use cookies and similar technologies for authentication, analytics, and personalization. You can control cookie settings through your browser. Disabling cookies may affect service functionality.

8. Third-Party Services

Our service integrates with third-party providers including salvage auction sites. Their privacy policies may differ from ours. We encourage you to review their policies.

9. Children's Privacy

LotPulse is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes via email or in-app notification.

12. Contact

For privacy-related questions or requests, please contact us at privacy@lotpulse.app.